We can’t wait to see the next wave of innovations higher education leaders will help craft and shape. The connection between Ivy.ai and higher ed institutions is seamless. In fact, our company was born during a meeting of educators and technologists discussing how to best help, retain, and encourage students to thrive in college.
If you’re noticing that much of your customer service interactions are more automated, you’re not alone. The days of packed call centers have long been a thing of the past (and it’s not because of COVID-19).
Over the past several years, businesses have rushed to implement this technology to streamline customer communication. However, many chatbot experiences leave much to be desired, especially within higher education.
Many technological advancements have made a positive impact in our lives, from the added convenience of voice recognition and the virtual personal- and teachers’- assistants to self-driving cars, as well as the reactive machines used in games for our entertainment. Some forms of artificial intelligence indeed make our lives easier.
Ivy.ai is excited to announce a new integration with PeopleSoft that allows students to access personalized information using their school’s authentication method.
Let’s talk about the future of higher education and why it is going to be spectacular. That’s right, I said spectacular! I want to raise your spirits because, even casual observers are stumbling on one of the numerous higher-ed “doomsday reports” and might feel a bit discouraged.
Identity theft is one of the fastest growing crimes in the U.S., with 33% of adults reporting that they’ve been victims at some point in their lives. As our businesses, livelihood, and now our education systems increasingly depend on electronic data to perform daily operations, larger amounts of personally identifiable information (PII) are being entered and stored online. This can put companies and individuals at risk for identity theft.
The advent of artificial intelligence has increased conveniences and sped up an array of processes, affecting us in all aspects of life. And, with the ever-growing urge to make improvements in experiences, and also enhance methods and efficiencies, there is no sign of it stopping.
Most of us have heard the warnings. Artificial intelligence or “AI” is here and is expected to rapidly impact the ways in which we live and work. Every industry and organization ranging from healthcare, entertainment, business and of course, education seems to be talking about AI.
Artificial intelligence continues to reshape our expectations for service and support. Traditional college students and adult learners alike have found a seamless support experience when working with major retailers and in the consumer market in general.
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