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Using SMS Text to Capture Student Intent

Apr 6, 2020 11:34:08 AM / by Jason Fife

SMS Texting from Ivy.ai Helps Uncover Student Intentions

Forecasting: it's essential to every business, and that includes institutions in the business of educating students. From enrollment to event management, a clearer picture of your students' intentions helps to facilitate better planning. One such example is front-and-center in the wake of COVID-19 closures and contingency plans. Will prospective students still attend in the Fall? What if the campus remains closed, and the classroom settings remain online? Do students value the flexibility, or is the on-campus experience simply too important?

Introducing Ontologies from Ivy.ai

Mar 27, 2020 5:37:36 PM / by Jason Fife

Learn More about Ontologies from Ivy.ai

Bridging Gaps Exposed by COVID-19 and the Looming Enrollment Crisis

Mar 23, 2020 7:44:35 PM / by Jason Fife

How an AI Chatbot from Ivy.ai Aids Operational Continuity in Times of Crisis

Ivy.ai Offers Free COVID-19 Response System

Mar 16, 2020 7:21:34 PM / by Jason Fife

Ivy.ai offers schools a free COVID-19 Chatbot and human-to-human Live Chat platform

As schools work to combat the spread of COVID-19, many have decided to cease in-person operations. For some institutions, that means spending a few weeks away from campus, while others have elected to shift the remainder of their Spring semester to online learning. These varied decisions all have far-reaching implications, and raise a lot of important questions for students.

When will school re-open?

I'm an international student, do I have to go home? 

If I paid my housing deposit, am I eligible for a refund?

This presents an unprecedented communications challenge for colleges and universities. To help, Ivy.ai is offering a free COVID-19 Response System until June 30, 2020. Schools can get started in under 10 minutes, and the system includes a COVID-19 Chatbot, a human-to-human Live Chat platform, and SMS Texting. During sign-up, schools receive an installation code to copy and paste onto their website. Voila!

Get Started Now


Here's a little more about what's included:

Use a Chatbot to Send Important Messages to Users

Mar 2, 2020 5:13:15 PM / by Jason Fife

Sometimes a message is so important that you need to broadcast it across all of your communication channels. One example is the onset of the Coronavirus in early 2020. Many institutions are working proactively to prevent the spread of this illness and limit its impact on their communities. You can use our chatbots to help get the word out - here's how:

Use Google Event Tracking to Measure Ivy.ai Chatbot Interactions

Feb 19, 2020 5:32:01 PM / by Jason Fife

Chatbots from Ivy.ai provide a wealth of information related to interactions with students. From understanding peak usage times to identifying the most common topics discussed, administrators receive automatic reports that highlight useful information. Now, chatbot administrators can analyze their users' interactions with their chatbots using Event Tracking from Google Analytics.

Say Goodbye to Outdated Information with Brain Scan from Ivy.ai

Feb 10, 2020 2:36:23 PM / by Jason Fife

Updating Outdated Information with Ivy.ai's Brain Scan

We’ve all been there. You went straight to the source for the answer to your question, however, upon finding it you learned that it was outdated. From past deadlines to broken links, outdated information is rarely helpful. For those that have invested in Artificially Intelligent Chatbot technology, it can be particularly frustrating to see their chatbot return unhelpful information to users. With Ivy.ai’s Brain Scan tool, you can say goodbye to outdated information once and for all.

ISSP Reflections: Chatbots and Cost Reduction

Nov 4, 2019 9:28:52 AM / by Mark McNasby

I just finished giving a panel presentation at the ISSP Conference in Miami. The panel discussion, "Enabling your Super Heroes," was moderated by Jesse Boeding, an industry veteran and doctoral student at the University of Pennsylvania. The other panelists were Chrissy Kintner, Assistant Vice Provost at the University of Missouri and Kimberly Laney, Director of Enrollment Management at UNC Charlotte. (Full disclosure: both Mizzou and UNCC are clients of Ivy.ai). 

Top 10 Funniest Questions of September 2019

Oct 15, 2019 2:00:00 PM / by Jensen Collins

As the semester cranks into full gear and students continue asking tough questions, take a look at some of the funniest ones as well! Here’s a look at some of our favorite student questions from the month of September!

The AI Internship Experience with Ivy.ai

Sep 30, 2019 9:48:00 AM / by Chelsea Phelan

As a college junior, I was very confused about my career path. Computer Science is a field rich with opportunities and choosing which company or job to explore seemed like an enormous feat. The only thing clear was my interest in exploring something exciting  and new. After scouring Handshake and LinkedIn, I attended multiple video conference interviews at large tech corporations where I stumbled around with terms like “iteration” and “object-oriented programming”. I was beginning to wonder if I’d chosen the wrong career path, when I discovered an internship posting from Ivy.ai, a higher education chatbot company.

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