This Summer is flying by! As you get ready to welcome students to campus, take a look at some of the most creative questions they have asked us over the past month.
Whether you already use an Ivy chatbot, or you're just exploring the benefits of bringing Ivy to your website, you benefit the most by knowing what Ivy can do for you. Most of us know that an artificially intelligent chatbot offers real-time service to users. Chatbots resolve a high volume of inquiries on their own, and enable your staff to deliver significantly improved service. But did you know that Ivy can help with your marketing and social media communications? Ivy can help drive your productivity in a number of ways that you might not have expected.
Students want to find answers as quickly as possible. Chatbots are great for that. Students also love excellent customer service. Chatbots are great for that too, but how do you make sure your students’ experience with the chatbot is memorable?
We love working with our clients to develop new tools! We’re excited to launch the Ivy Email Center that we developed in partnership with Texas A&M University. Texas A&M identified a need for email efficiency, and we are happy to deliver! We know that your time is precious and that your students are your top priority, so we developed an email center to elevate the customer service experience for both administrators and students.
According to a survey by the National Alliance on Mental Illness, 64% of adults who dropout of college or decide not to attend college report mental health issues as the primary reason. By the spring semester of my sophomore year, I was academically dismissed from my state university, twice. At the time, I was only beginning to understand how my academic failure was deeply connected to my own struggle with depression and anxiety. Unfortunately my story is not unique, as one in five young adults will experience a mental health condition during their college years.
We’re excited to announce that Ivy.ai chatbots can service students in more than 100 languages!
It’s been another great month at Ivy! We love getting fun questions from our users, and we're excited to share them with you. Here are some of our favorite questions from the month of June.
As the age of automation unfolds, employers seek to fill a growing number of positions that support artificial intelligence. Systems that leverage Machine and Deep Learning help companies improve their performance, but they present a unique challenge. While hiring managers value relevant experience, it can be difficult to find experienced candidates when the technology is so new. Likewise, young adults entering the workforce must overcome the age-old challenge of how to gain experience. Having the right information in your career center can help solve both of these challenges at once.
Every summer, anxious students inundate the Financial Aid Office with questions, and the staff are spread thin. As the school year approaches and tuition bills come due, students want frequent status updates, especially when they'll receive their financial aid. It can be difficult for financial aid staff to provide individualized student attention, although that is often what students want and need. We've analyzed the 9 most popular topics asked to our financial aid chatbots to offer you insight into your students' most common questions. This way, you can anticipate your students' needs and, more importantly, explore solutions that will ease the burdens of summer rush.
An Inside Look into Chatbot Maintenance with Human Supervised Artificial Intelligence
When a student starts college, they are often faced with academic and social challenges. At times, they may feel stumped. Well, sometimes our chatbots get stumped, too. And just like any student, our bots are constantly learning! Here’s a preview of what we do behind the scenes at Ivy. To explain how it works, we use a university setting as a metaphor, where the bot is the student and our maintenance team are the professors!