As the age of automation unfolds, employers seek to fill a growing number of positions that support artificial intelligence. Systems that leverage Machine and Deep Learning help companies improve their performance, but they present a unique challenge. While hiring managers value relevant experience, it can be difficult to find experienced candidates when the technology is so new. Likewise, young adults entering the workforce must overcome the age-old challenge of how to gain experience. Having the right information in your career center can help solve both of these challenges at once.
Here's what to do when your bot gets stumped.
Here's a typical scenario: It's 8:00pm on Wednesday and a prospective student is working on their admissions application. They've searched your website high and low but can't figure out if they are eligible for a discounted application fee because of their veteran status. They see your chatbot and ask it the question. Unfortunately, your bot doesn't know this information yet and gets stumped. Gracefully handling this scenario is essential for inspiring confidence in your bot and attracting return users.
For the last two years the style of our web-based version of your chatbot has remained virtually unchanged. During the same period, the internet as a whole has trended towards a more minimalistic, clean style with fewer shadows and gradients and a whole lot less grey. Bold colors and clean lines are now in vogue and well, frankly, it was time for an Ivy facelift.