<img height="1" width="1" style="display:none;" alt="" src="https://dc.ads.linkedin.com/collect/?pid=902658&amp;fmt=gif">
Schedule a Demo

Our New Admin Portal is Coming!

May 1, 2019 9:54:15 AM / by Mark McNasby

Wellington-Chatbot-Example1.jpgAs you know, Ivy is deeply committed to providing the best experience possible for end users and administrators.  This week we launched the new student experience which has an improved widget for your website as well as a brand new chat user interface. 

So far the feedback has been excellent and we are thrilled that you like it! 

But we're not stopping there! In fact, we're just getting started.  Over the next few months we will be rolling out our administrative portal to deliver a far superior user experience, more robust analytics, improved user management and a whole lot more! 

We wanted to give you some visibility into how we will choreograph the release and how it will affect you. First, we are big believers in frequent, incremental rollouts.  Rather than completely disorient you with a radically different admin system all at once, we will be releasing new software each week along with release notes explaining what to look for.  Our intention is that within 3 months, all of the pages will be finished!  Release notes will be visible inside the admin system but you can also follow us on Twitter, LinkedIn, or Facebook!  We're also going to start being a lot more social so don't forget to follow us on any of those social media channels.

Second, we wanted to give you a preview of what it's going to look like (see below).  You can see we are switching from a horizontal navigation to a vertical one. The vertical menu provides more access to view all of the available options and creates ample space to see more important information.  You can also see that we are updating the color palette and the overall style to something a little more modern and pleasing to look at.

Chatbot-Admin-Portal-Example-1.jpg

In the picture above, you can see our new dashboard concept which can be customized with the charts and graphs you are most interested in.  These images are certainly subject to change as we collect information.  All of the charts will have click-through audit capability with all of the details explaining how the calculations were made.  Furthermore, we will be providing you data exports and  API end points so you can further analyze your statistics in your favorite business intelligence software.

Lastly, we want your help! Ivy has been built based entirely on your feedback! Please let us know how we can make your life easier or how we can help drive success at your institution. Feel free to connect with us on social media or drop us an email at team@ivy.ai

We are thrilled to be partnered with you and look forward to rolling out this exciting new system.

 

Mark McNasby

Written by Mark McNasby

Mark McNasby is CEO of Ivy.ai.

See Ivy in Action